Vignesh Prabhu, PMP®

Experience

10+ years in delivery · 6+ years in product management

1. Product Manager · Newton Classroom

   Jan 2023 to Aug 2025 · Remote
   • Led end-to-end development and launch of a School ERP platform, driving a 35% increase in revenue and 40% reduction in operational costs.
   • Owned B2B and B2C payment product experience built on payment gateway, including checkout flows, parent-facing fee payments, activity bookings, and transport billing across 50K+ users.
   • Managed B2B payment requirements for staff salary processing, vendor payments, and partnership billing, translating finance workflows into product specs for engineering.
   • Monitored product analytics using Mixpanel and Amplitude to identify adoption gaps, delivering a 15% increase in engagement across key workflows.
   • Defined product vision, roadmap and MVP priorities, balancing user needs, business value and technical feasibility across multiple releases.
   • Partnered with engineering, QA and design to ship high-quality releases, cutting post-release issues by 30% via stronger testing and feedback loops.
   • Delivered value-driven product demos to clients and stakeholders, accelerating adoption across 50,000+ users.
   • Authored PRDs, release documentation and training materials enabling seamless rollout and internal knowledge sharing.

2. Product Owner · Newton Classroom

   Oct 2021 to Dec 2022 · Remote
   • Partnered with stakeholders and end users to uncover pain points, define personas, and convert business needs into clear user stories.
   • Owned product improvements across workflows used by administrators, teachers, parents and students, delivering multi-persona platform value.
   • Refined testing processes with engineering and QA, resulting in a 40% drop in post-release defects.
   • Drove workflow automation and process optimization, increasing team efficiency by 15%.

3. Product Operations Manager · 17D North

   Jun 2019 to Jun 2020
   • Planned, prioritized and delivered feature releases on schedule, improving team productivity by 25% via efficient sprint execution.
   • Facilitated Agile ceremonies (sprint planning, stand-ups, retrospectives) for transparency and continuous improvement.
   • Implemented Jira and Trello for product tracking and reporting, reducing manual tracking time by 30%.
   • Aligned business requirements with development goals, contributing to a 20% increase in client satisfaction.
   • Built lightweight reporting cadences with leadership to surface delivery risks before they impacted client commitments.
   • Coached newer team members on backlog hygiene, story writing, and acceptance criteria to lift overall delivery quality.

4. Project Manager · Ad-Jective

   Oct 2015 to Jun 2019
   • Led cross-functional delivery of marketing and technology projects valued $20K to $100K per month.
   • Owned CRM implementation that contributed to a 30% lift in customer retention.
   • Designed KPI dashboards and reporting frameworks improving operational transparency by 30%.
   • Standardized client onboarding, status reporting, and change-management workflows across a portfolio of accounts.
   • Managed budget, scope, and timeline trade-offs across creative, technical, and external vendor teams.
   • Introduced Trello and shared workspaces that reduced status-meeting time and improved cross-team visibility.

Certifications